Returns & Exchanges

Returns & Exchanges - REPUTE Streetwear

We want you to be completely satisfied with your garment-dyed streetwear pieces. If something doesn't work out, we've made returns and exchanges simple.

Return Policy

  • 14-day return window from the date of delivery
  • Items must be unworn, unwashed, and in original condition
  • All tags must be attached
  • Items must be returned in their original packaging

Please note: due to the nature of garment-dyed fabrics, slight color variations between pieces are normal and not a reason for return. Each piece is unique by design.

How to Start a Return

  1. Email support@reputevision.com with your order number and reason for return
  2. We'll send you a return confirmation and shipping instructions within 24 hours
  3. Ship the item back using a tracked shipping method
  4. Once we receive and inspect the item, your refund is processed within 5–10 business days

Refunds are issued to the original payment method. Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Exchanges

Want a different size? We'll process your exchange as soon as we receive the returned item — subject to availability. If your preferred size is sold out, we'll issue a full refund instead.

Not sure about your size? Check our size guide for detailed measurements on every piece.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, email us at support@reputevision.com with photos within 48 hours of delivery. We'll arrange a free replacement or full refund — including shipping costs.

Important: intentional distressing such as rips, raw edges, and fading are design features of our garment-dyed pieces — not defects.

Non-Returnable Items

  • Items worn, washed, or altered
  • Items without original tags
  • Sale items marked as final sale

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect. We recommend using a tracked shipping service — REPUTE is not responsible for returns lost in transit.

Questions?

Need help with a return or exchange? Contact us or check our FAQ for quick answers.